Sub‑Zero not cooling? Call before noon for a same‑day appointment.
We repair built‑in Sub‑Zero refrigerators, freezers, ice makers and wine coolers, in your home and dockside at the marinas. Our technicians carry genuine Sub‑Zero parts, so most repairs are finished in one visit.
Common problems we fix
- The refrigerator runs but is not cooling
- Frost is building up in the freezer
- The ice maker has stopped making ice
- Water is pooling under or inside the unit
- The wine cooler is not holding its set temperature
- The compressor runs constantly
We repair all of these. Tell us your model number and what the unit is doing.
What we repair
We work on Sub‑Zero built‑in refrigeration only.
Our technicians see the same failures on these units every week, so they know what to check first and carry the parts the repair is likely to need.
- 01
Refrigerator Repair
We repair sealed systems, compressors, evaporator fans, defrost boards, door gaskets and hinge alignment on Classic, Designer and PRO refrigerators.
- 02
Freezer Repair
We repair freezers that run warm while the refrigerator side stays cold, plus defrost faults, failed defrost heaters and temperature sensors, ice buildup and sticking drawers.
- 03
Ice Maker Repair
We repair ice makers built into refrigerators and standalone undercounter machines, from the UC‑15I to the current DEU1550I. The usual repairs are fill tubes, inlet valves and control boards.
- 04
Wine Cooler Repair
We repair dual-zone wine coolers that will not hold their set temperature, plus humidity faults, blocked condensers, damaged UV glass and loose racks.
- 05
Marine Repair
We work dockside across Miami-Dade on marine refrigerators, freezer drawers and ice makers aboard yachts, including 700‑series and ID‑24R units.
Dockside service
We repair Sub‑Zero marine refrigeration at your slip.
We repair 700‑series units, ID‑24R drawers, marine ice makers and wine coolers at the dock, and our technicians carry the parts these repairs usually need. A yacht is harder on refrigeration than a house, and these are the failures we find most often aboard.
Salt air
Salt air corrodes electrical contacts, condenser coils and line fittings. We clean and coat the condenser, replace corroded parts and check the system for leaks.
Vibration
Vibration at sea loosens refrigerant lines, wiring connections and mounting hardware. We re-torque the fittings, re-seat the connections and secure the unit in its cabinet.
Power surges
Switching between shore power, generator and inverter sends surges through the control board. We test the board and the wiring, then replace whatever the surge damaged.
Access
Marine units sit in tight cabinetry, so we use short-handle tools and protect the finish.
What we service aboard
- Marine refrigerators
- Freezer drawers
- Refrigerator drawers
- Ice makers
- Wine coolers
- Crew quarters refrigeration
Marinas we serve
- Miami Beach Marina
- Sunset Harbour
- Bal Harbour Yacht Club
- Dinner Key
- Rickenbacker Marina
- Bahia Mar
- Pier 66
- Sailfish Marina
- Ocean Reef Club
- Sunset Bay Marina
How it works
What happens from your first call to the finished repair.
Call us any time, day or night
Someone answers the phone at night, on weekends and on holidays. Have the model and serial number from the sticker inside the door ready, and we can usually tell you what is likely wrong before we come out.
We send a technician to you
We can be there the same day across Miami-Dade if you call before noon. You get a text with the technician’s name once they are on the way to you. If your building requires a certificate of insurance, we send it to management before the visit.
You approve the price before we start
The technician diagnoses the unit and then gives you the total in writing. We do not start the repair until you approve that price, and we do not charge more for nights, weekends or holidays.
We finish the repair and clean up
We cover your floors and protect the cabinet faces before we start. Your invoice lists the part numbers and includes photographs of what we replaced, so you can see exactly what the repair involved.
Recent jobs
Repairs we completed in the past week.
Wine cooler running warm
The wine cooler was reading 61°F when we arrived. We repaired a refrigerant leak at the evaporator joint and recharged the system. It held 55°F by that afternoon.
ReplacedSealed system
Was 61 degrees. Restored to 55 degrees Fahrenheit.
Ice maker had stopped filling
The fill tube on this undercounter ice maker was frozen solid. We replaced the water inlet valve and reset the cleaning cycle.
ReplacedWater inlet valve
Restored to 0 degrees Fahrenheit.
Loud noise from a built-in refrigerator
The owner heard a new noise from a 700-series built-in. We replaced the evaporator fan motor and cleaned the condenser while the panel was off.
ReplacedEvaporator fan motor
Restored to 38 degrees Fahrenheit.
Marine refrigerator not staying cold
Salt air had corroded the electrical contacts in a refrigerator drawer aboard a yacht. We replaced and coated the contacts and flushed salt out of the condenser. The drawer was back at temperature the same visit.
ReplacedElectrical contacts
Restored to 38 degrees Fahrenheit.
Refrigerator door not sealing
The weight of the custom door panel had pulled the hinges out of line, so the door no longer sealed. We realigned the hinges and fitted a new gasket, which stopped the compressor from running constantly.
ReplacedHinges and door gasket
Restored to 38 degrees Fahrenheit.
Refrigerator stopped cooling after a storm
The lights and display came back on after a storm outage, but the refrigerator was not cooling. We replaced the control board and checked the temperature sensors before we finished.
ReplacedControl board
Restored to 38 degrees Fahrenheit.
Reviews
What our customers say
These are comments from customers whose units we have repaired across South Florida.
The refrigerator side stopped getting cold and there was a sheet of ice across the back wall. The technician showed me the failed defrost heater, told me what the repair would cost, and had the part with him. It has held temperature ever since.
Elena V.Miami BeachBuilt-in refrigerator
Our building will not let a contractor upstairs without a certificate of insurance, and they had it over to management before the technician arrived. The drawers had stopped cooling and were fixed the same afternoon. I appreciated not having to chase anyone for paperwork.
Danielle M.PinecrestRefrigerator drawers
Two other companies told me my outdoor unit was too old to work on and I should replace it. This one came out the next morning, replaced the control board and a temperature sensor, and it has run normally since. Replacing it would have meant rebuilding the cabinet around it.
Sandra K.SurfsideOutdoor refrigerator
We had frost building up in the freezer and water under the bottom drawer. He found the drain line blocked, cleared it out, and there has not been frost since.
Rick T.Key BiscayneBuilt-in freezer
Our ice maker quit while the boat was in a slip and nobody I called would come to the marina. They took the slip number, sorted out dock access, and were aboard the next morning. Working again before we went out that weekend.
Tom D.Bal HarbourMarine ice maker
I got a text with the technician’s name when he was on his way, and he turned up inside the window they gave me. He walked me through the price before he started and there was nothing added on at the end.
Patricia N.AventuraBuilt-in refrigerator
Service area
We cover 19 cities across Miami-Dade County.
We work across Miami-Dade County, from Aventura and Sunny Isles down to Cutler Bay, and out to Doral and Miami Lakes. Find your city in the list below. If you do not see it, call and we will tell you whether we cover you.
Miami-Dade19
- Miami
- Miami Beach
- Coral Gables
- Aventura
- Bal Harbour
- Bay Harbor Islands
- Cutler Bay
- Doral
- Fisher Island
- Golden Beach
- Indian Creek Village
- Key Biscayne
- Miami Lakes
- North Bay Village
- Palmetto Bay
- Pinecrest
- South Miami
- Sunny Isles Beach
- Surfside
Repair or replace
Repairing a built-in usually costs a fraction of replacing it.
A built-in is sized to the opening in your cabinets, so fitting another brand usually means paying a carpenter to rebuild them. Repairing makes sense whenever it costs less than half the cost of replacing it, which is true on most of the jobs we see. We do our own work, and we will not push you to buy a new one.
When we will tell you to replace it
- Rust has gone through the structural frame. Frame rust is common near the coast and cannot be repaired.
- The sealed system has failed twice within five years.
Questions
Common questions about Sub-Zero repair.
If your question is not answered here, call us and we will answer it.
Is it worth repairing a Sub-Zero?
Almost always. A typical repair runs $300–800, and even sealed-system or compressor work at $1,200–2,400 costs far less than a like-for-like replacement at $8,000–18,000. A replacement also means paying for cabinet work, because the unit is framed into the surrounding millwork. We recommend repair when it costs less than half the cost of replacing it, and we will tell you when your unit is past that point.
What does a Sub-Zero repair cost?
The price depends on what has failed. The technician diagnoses the unit at your home and gives you the total in writing, and you approve it before any work starts. There is no surcharge for nights, weekends or holidays.
How fast can you get here?
We can usually get a technician to you the same day anywhere in Miami-Dade if you call before noon. Someone answers the phone at any hour, including nights, weekends and holidays.
Will you have the part with you?
Our technicians carry compressors, evaporator and condenser fans, control boards, gaskets, hinges and ice-maker modules for current and recent models. Most repairs are finished in one visit. If we do not have the part with us, we order it the same day.
Do you service Sub-Zero units on boats?
Yes. We work dockside and we can reach units built into a yacht’s cabinetry. Tell us the marina and the slip number and we will arrange dock access before the visit.
Are you affiliated with Sub-Zero?
No. We are an independent service company, not authorized or endorsed by Sub-Zero Group. We work on their equipment every day and we use OEM parts, but warranty work has to go through a factory certified company.
Which models do you work on?
We work on the current Classic, Designer and PRO series, and on the older units they replaced: 600 and 700 series models and anything with a BI or IT prefix. We also service ice makers from the UC-15I through the current DEU1550I, along with wine coolers, refrigerator drawers and outdoor units.
Get a technician out
Call now or send us your details
Call us and someone will answer, at any hour. If you would rather not call, send your details with the form and we will call you back.
24-hour line(800) 647-5970You approve the price before we start · No night or weekend surcharge